Refund policy

We truly want you to be happy with your purchase. Buying jewelry online can be intimidating and we want to take the uncertainty out of it as much as possible.

While custom made and made to order items are final sale, please contact us if you have a problem with your purchase and we will work to find a solution.

Any in stock Item may be returned for any reason as long as it is in the original condition. Resizing, engraving or alteration of any kind, done by us or another jeweler, renders the item final sale.

A 5% restocking fee will apply to the refund of the original purchase price; shipping charges, if applicable, are non-refundable.

The following conditions apply to all returns:

1. Items must be returned in original condition as sent. Alterations of any kind after receipt make the purchase a final sale.

2. Buyer must notify us of intent to return within 3 calendar days of receipt of the item. Returns sent without notification cannot be accepted or refunded. After three calendar days of receipt, all items will be considered final sale.

3. Returns must be shipped back to us with tracking within 7 calendar days of receipt, in the gift box as sent. Please send us the tracking information after you ship. Insurance is highly recommended as items lost or damaged in transit cannot be refunded.

4. Once we have received the return item, a refund will be issued in the original form of payment minus a 5% restocking fee.